Wonderful experience and ongoing service
I was connected by the social worker at the hospital when my 92 year old mother fell and broker her wrist. I needed as much guidance as possible -- I didn't know where to turn. I was first contacted by Julie (sorry I don't know her last name) and then referred to Kathleen. Kathleen Roesler-Coy. Kathleen was like a light in the tunnel guiding me. She contacted several facilities in our area to check for immediate occupancy and gave me other options. She answered my many questions (sometimes before I had asked) and made me feel like I had someone at my back. She followed up with me after we had found a place for my mom to see how she was adjusting. I feel like she has genuine concern for me also.