Extremely Disappointing Experience
Extremely Disappointing Experience – Terrible Quality & Customer Service I’ve made almost 10 purchases from Easun, and I can honestly say I won’t be buying from them again. After 3 broken products in a row, I’m beyond frustrated. It’s been weeks of back-and-forth with customer service, and months of waiting for replacements, only to be disappointed again and again. Here’s a breakdown of what happened: One product was replaced — but it took forever and the whole process was a hassle. For another, they sent me a new board that I had to fix myself. Absolutely ridiculous that I had to do their job for them. And for the third, they didn’t send me a new product, nor did I get a refund. Just endless excuses and delays. After all this, it’s clear that their customer service is slow, unhelpful, and generally indifferent. The quality of their products is hit or miss at best, and their handling of issues is shockingly bad. It’s hard to believe that after spending so much money, I’ve had to deal with such poor service and malfunctioning products. Would not recommend to anyone. There are better, more reliable options out there. Save your time, money, and frustration!