DO NOT RECOMMEND
Hello, Please note that I am totally dissapointed about the way one of your agents, Mrs Agnieszka Fanslau, is treating the customers, as they are totally stupid. Find bellow an e-mail that I received from her: Agnieszka Fanslau Mon, Nov 24 at 2:20 PM PLEASE READ CAREFULLY (READ WORD BY WORD AND THINK WHAT EACH WORD MEANS). AFTER YOU'VE READ IT, ASK SOMEONE WHAT THE MESSAGE FROM WIZZ AIR MEANS. PLEASE ASK SOMEONE WHO CAN READ FOR HELP: I would like to inform you that a claim for the same customer, booking and flight has been received from another company and compensation in accordance with Regulation 261/2004 has already been paid to them. There is absolutely no indication anywhere that YOU received compensation. THERE IS NO INFORMATION THAT YOU RECEIVED A COMPENSATION. THEY NEVER WROTE ANYWHERE THAT A COMPENSATION WAS SENT TO YOU. Best regards Agnieszka Fanslau Legal Expert / Ekspert Prawny