Need to outreach and fix website.
The customer service is on point. They do not however seem to have anyone able to answer queries as to sponsorships or dealers. Like I have numerous clients that I send out to buy products on my recommendations often and I asked Elegoo if they would be interested and just did not get any response. I literally teach people how to get perfect prints to ensure they don't get returns and yet no response. Sad. Also, when you order on their website, sometimes it will blatantly rip you off. You can click buy 4 get 1 free coupon and then upon returning from PayPal for payment, the 5th one which is supposed to be free, disappears. I tried this twice. You have to reach out to customer service to try to correct. Same thing with their refund draws. No info on how to get put in for that draw. I'd love a a chance at a free order. They need to do some work or they will lose customers trust.