Extremely Frustrated
This experience from start to finish was extremely disappointing. I filled out the form requesting email communication, and was immediately sent a phone call. I scheduled an appointment for 9am, and the driver called me at 9:50 saying he'd be there by 10:30, and was upset when I told him that I had a work meeting during that time. I tried calling and was hung up on by the main office when I asked for an update about the driver. Upon arrival, they told me that my car had "the wrong part" and that he would not pay me the amount I agreed to on the phone. Not once was I told about that in my phone call to plan this, and I don't know that I would have gone with this vendor. Considering I couldn't find anywhere to leave a Google Review or even follow-up with a manager, I doubt anyone will follow-up with me. But I cannot believe how this played out.