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Smiley

美国

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Beneunder

Avoid at all cost

First of all, the sizing chart is all off. Second of all, any exchange will require you to pay the shipping fee regardless of the dollar amount of the order. Thirdly, it took them SIX MONTHS to send me the exchanged goods (they kept on claiming they couldn’t find the package in their warehouse despite the tracking information shows it was delivered and signed for). It takes repeated follow-ups for them to finally agree to ship out the exchanged item. Finally, when the package arrived, it was folded into as small as possible and duck taped all over so that they can skimp on the shipping fee. It says on the package to only peal and not cut the tape to prevent damaging the goods wrapped inside. Physically impossible to unwrap it without cutting the package. In sum, a typical stingy Chinese company with no appreciation for its customers.

2025-12-02有帮助 1