Nonsense cancellation rule and rude customer servixe
I would rather give zero star if Trustpilot allowed me to do that. Adobe auto renewed the plans without noticing me (not to say getting my permission) and I failed to find the place to cancel (I would let you know that it is impossible for you to find it without agents’ help). Therefore I contacted the live agent, Krishna. I told her this tricky thing was unreasonable, but she insisted that the autorenewal rule is “present” in the terms and conditions with thousands of words. She even didn’t allow me to finish my words and closed the ticket with ridiculous behavior. I’ll soon raise a complaint to this agent. Enjoy your fabulous job.