This has been one of the worst purchase…
This has been one of the worst purchase experiences I’ve ever had with any retailer. I was mistakenly charged twice for one table and four chairs — nearly $8,000 — and had to open a dispute to fix it. When I finally picked up the chairs three weeks later, they had mold on them and had to be returned. To make matters worse, after Crate & Barrel switched credit card providers from Synchrony to Imprint, I was hit with an unexplained $100 charge, which the dispute team still insists I must pay. Overall, an incredibly frustrating and unprofessional experience. I strongly recommend avoiding this store.