Building defect resulted in $3,800 and closing delay
I purchased a Richmond home 7/2023 in the Hawthorne neighborhood of Castle Rock, Colorado. With all new homes comes a 1 year warrantee in which Richmond will fix any building defects. I brought up the issue to them severely cracked driveway that occurred during building of the home (they did not initially plan to fix the driveway). Cracked portion was replaced but the concrete was a noticeably different color than the original. I brought this to Richmond's attention and was told the color will fade to the same color over the course of a year. Over 1 year later, the two portions of the driver did not look any closer in color. I repeatedly requested Richmond fix this but each time they told me nothing can be done. When it came to placing our home on the market, the HOA notified me that the color mismatch of the driveway would need to be fixed prior to closing out any compliance requests. We had an offer on the home already at that time, the buyer requested that we have this issue addressed. When we asked Richmond home to assist with this remedy, they stated that they are not responsible for the issue. It cost $3800 to fix the driveway and resulted in delay of closing on the sale. I would highly recommend at least reading on the reviews prior to purchasing a Richmond home.