Merchant Refused Refund After Receiving Returned Item
I returned my order to SHEIN over a year ago, and they received the item but never processed my refund. Their support now says the case “exceeded the time limit,” even though the delay was caused by their processing, not mine. This is unacceptable. I want: • My full refund, and • Compensation/store credit for the long delay. I have proof of return and all communication. Please resolve this immediately.