GREAT CUSTOMER SERVICE
I’ve been using monat for 2 years now. I like their IR clinical products for hair thickening (the serum, shampoo, and conditioner) it can be a little drying but they also sent me a free bottle of hair mask so I use that for help. ALSO I live in a city where package thieves are rampant. I ordered my hair care on Black Friday and wanted to cry when I saw my package got stolen off my front porch. Marium from customer service helped me in the live chat and was able to issue me a one time replacement for free I’ve never been so happy and genuinely surprised at a company’s response. This makes me love monat even more now!