I have ordered a wig from here that was…
I have ordered a wig from here that was blonde/silver rooted. The one that I received was reddish copper. I contacted them through email. They offered me a 10% refund. I asked for them to replace and send the one that I ordered yet they will not do that so I reached out again and they offered a 15% and that is their last offer. They tell me if I want a full refund I have to pay shipping and send that the shipping is expensive to ship to where they are. It would cost me more and I would be out of more money and they would only refund it if I did so, and they got it because sometimes it has lost in customs, and therefore, if that happens, you will not get a refund. They are not about customer service and they don’t care if they sent the wrong one they could just pick up any wig it seems. And ship it out to you and that’s what you get. I would not recommend this company or their products.