SUSunflowerly★★★★★
I would not recommend anyone purchasing…
I would not recommend anyone purchasing from this company. I purchased an item as a gift. The item was not sent. I contacted their customer service via telephone that had a message that their mailbox was full. I contacted them via email they finally responded days later stating that my item had been lost and would I be willing for them to make and resend the item. I agreed and as of this date which is almost 2-weeks later I have not heard anything else
from this company. I have emailed them and asked for a full refund. I’m waiting to see if they will respond within a couple of days. If not, I will be contacting my credit card company. Buyer beware do not order from this company their customer service is horrible.
2026-07-27有帮助 2
SUSunflowerly★★★★★
If I can give this company a negative…
If I can give this company a negative star I would. I purchased 2-products as a gift at the same time to the same address. I received the tumbler but not the necklace the shipping for next item states that the item has the wrong address and will be returned to the sender. I verified that the address is correct. They have already delivered one of the items that I purchased. I have emailed their customer service 3 times and have not received a response. I called their customer service and it states that their mailbox is full. Their customer service is horrible via email and phone you cannot get anyone to assist you. Their shipping timeframe is to long especially when you purchase an item as a gift for someone. I really would like some kind of resolution regarding my order. If I do not receive a response then I will be contacting my credit card company. Again, their customer service is horrible!
2026-07-16
