Very pleasantly surprised
I received the panels pretty quickly - within about 20 days between ordering them and them being at my house. Measurements were pretty spot on (I added a few inches on each side when measuring). I accidentally picked the wrong color for the webbing but called them the next day and they were able to change it to the black color. After the fact, I received a few emails with status of my order and an email once the panels shipped with tracking number. They even followed up about 2 weeks after delivery to check and make sure the installation went smooth and I had no questions. I was a bit worried about this whole process because the panels aren’t cheap and my measuring skills aren’t the best but I was pleasantly surprised. Highly recommend if you need your screened in porch covered up for the winter!