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Heng

新加坡

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Redbus

They not refund back your money

They took more than 1 month to refund my money to me.. I have been calling many times to check with them.. keep delaying the refund.. until today I have not received my money yet.. call their hotline, their customer service staffs are very very very rude.. raising their voice to you when you ask them about your refund status and reason why the refund take so long, and they didn't really answer your query, just keep telling you they are checking.. when you question them, they will interrupt you and do not let you finish your whole sentences.. their manager said want to call back but also not calling back at all.. bad service bad platform to book bus tickets..

2025-12-12