I bought a printer for my daughters…
I bought a printer for my daughters birthday, delivery was ment to be in the beginning of September, but my parcel never arrived, I contacted the company the day after by email and I didn’t get a response, I email again the next week and a few time more after that, they finally decided to email me back on the 7th November and then refused to open a claim up then we kept going back and forth for a few week then all of a sudden I got told that it was passed the point of being about to get a refund or even a replacement as time has passed, which is the companies fault as I did everything correct and raised the issue the day after the missed delivery and now I am down £200 as well as not having a printer for my daughters Birthday, this is absolutely disgusting behaviour and agains the consumer rights act law, I WOULD RECOMMEND NOT BUY OFF THESE EVER