Ordered a Birthday Gift, It Never Arrived
I placed an order with Latinflores Argentina on December 3rd. It was a birthday gift basket scheduled for delivery on December 5th. The gift was not delivered on time and has still not been delivered. For a birthday gift service, this completely defeats its purpose. When I contacted them and asked for an immediate refund, they only replied that they have up to 7 business days, without properly addressing the missed delivery date. After several follow-ups, they told me that the order was canceled and that the refund is with their accounting department. They never contacted me to inform me of this. If I had not reached out, I would not have known anything. As of now, I have not received any refund, and there is no clear timeline for when it will happen. This service is unreliable and poorly managed!!!! I do not recommend Latinflores. If you need a gift delivered on a specific date, do not buy from this company!!!!