Ordered a custom puzzle and it is stuck where the shipper has not received the package
Ordered a custom puzzle and it has never been delivered. Did a chat and the agent reordered the puzzle and said it would be here Dec. 10. The first ordered Nov. 20 and the second puzzle ordered Dec 5 are both stuck in the same place: 12/10/2025, 07:00 am Shipper created a label, ups has not received the package yet. This company used to be good but has gone downhill. Also there is no phone number to call. Luckily PayPal , where we have buyer protection has refunded the money. The shipping costs are outrageous.