I wish I could rate them zero stars
I wish I could rate them zero stars! Do not purchase anything from this company. I ordered a Jacket, Boots, a T-shirt and a hoodie in October that never arrived. There tracking software is terrible and continued to show in transit for over a month with no signs of movement. I emailed the service line at least a dozen times and got the same automated response sending me back to the tracking site. Once I started demanding to speak to someone, they sent me a different tracking detail stating my order was delivered to an address 3000 miles away from me and said I needed to file a theft claim with my local post office. Ridiculous as they must of labeled it incorrectly, so I asked them to refund my purchase. They refused and said if I received it then the only was to refund me was to return it. I almost had an aneurysm from the frustration of getting such a run around, I decided to just go to my credit card app and find the purchase to dispute it. I submitted the dispute and my credit card company almost instantly approved a full refund. I am assuming they will be reversing payment to this pathetic company so in the end it all worked out. Learn from my mistake and don't waste your time buying anything from these losers!