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Maria Zheleva Miteva

英国

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Apple

I deeply regret paying for AppleCare+…

I deeply regret paying for AppleCare+ with Theft & Loss. I believed I was paying for peace of mind, but when I finally needed help, I was left completely on my own. I have spent two full days speaking with Apple Support, senior advisors and the insurance team. I have been passed from one department to another, but nobody has been able to solve my problem. My iPhone is my work tool, and I have already lost two days of work because of this. Despite paying for AppleCare+ for more than three years, I have been left without a working phone and told to wait even longer. This is not the level of service I expected from Apple or from a premium insurance plan. If I could go back in time, I would never buy AppleCare+ again. It has been a huge disappointment and, in my experience, completely failed when I actually needed it.

2026-07-09有帮助 1