Firearms department are inept.
I called to make sure a rifle was in stock as it was listed as limited inventory. Was assured it was so got my PAL and immediately called back. This time a got a customer service representative that did not have a good grasp of English. What should have been a 5 minute conversation took 15. I was assured there was still inventory of that specific rifle. Called back after an hour as I was worried that my information was incorrect. This customer service representative found that my email was incorrect and that there was not any inventory left.