Appalling error - printing only one photo that I uploaded 3 years ago instead of all the different photos I uploaded 2 weeks ago
I took a lot of time to upload photos from a party and then order from them. The system is very clear and it would be difficult to order the wrong photos. I ordered a lot of different photos and different sizes which I was surprised were taking so long. Then today one arrived - it was of a photo of friend who died 3 years ago. I then logged on to see what was going on and could see that all the other photos = £64 order are of the same photo. I never even clicked on this photo when I made the order and instead I will have screen shoots to prove this. Why would I order so many different orders - i.e. 6 versions of 6 x 4 of the same photo???.. COMPLETELY THEIR ERROR but I cannot read anyone on the chat or email and no phone number. These photos were all to be Christmas presents....