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Sur La Table

This company has poor customer service

This company has poor customer service. While we should’ve taken photo evidence of the broken bowl they sent us, we quickly threw it away due to kids and pets in our home and the lack of safety surrounding that. They refuse to refund or send a replacement. Thankfully we got it on sale for black Friday so it wasn’t a ton of money, but still money lost during tight times. It’s greedy, disrespectful to the customer, and for a first time buyer I will never purchase from here again. Really put off. Ew.

2025-12-19