Paid in full for a service that was…
Paid in full for a service that was postponed due to weather. I was fine with the delay, but Plowz & Mowz provided no reschedule date or status update. On Dec. 6 I contacted them and was told they would check with their provider and get back to me. They did not. More than two weeks later I had to follow up again, and they still blamed the provider and said they could only update me after the provider responded. Unacceptable. If you take the contract and the payment, you’re responsible for communication and follow-through. Plowz & Mowz sells the job, then hides behind subcontractors when things go sideways.