hilariously over rated
The biggest barrier to any piece of software is support. Basically simply knowing how to use the platform to actually accomplish the thing you set out to do, and the entire reason you’re even with the company to begin with. The problem then with Samcart is they have very general help guides that almost never actually help you accomplish the task at hand. Then they offer dedicated live help at a small upcharge which sounds great but is no where to be found. When you email support, you get an Ai bot responding with the same garbage non-answers.. just more articles. The way they keep you going is is with motivational videos telling you how easy it is and how Samcart is the best thing since sliced bread… The biggest annoyance is the lack of customization.. it’s abyssmal… as a funnel builder, this alone was enough for me to opt out.