Lights damaged and didn't work, company refused return
I ordered some lights; they arrived damaged in a box due to poor shipping, and did not match the quality as described. I tried to return them immediately and got a very poorly worded message from the company saying that they would not take returns for "non-quality returns." Their email was short and didn't even ask me more questions - "Sorry for the inconvenience! This product is not a quality issue and does not offer a return service," and they refused to talk to me afterwards. I am disputing the charge with my bank and expect it to be reversed. This company cannot be trusted.