Lied about delivery date
Ordered a play set for my daughter for Christmas with the delivery date being set for 5 business days. After almost 2 weeks I reached out to find out where the item was to be told it would still be 5-6 weeks for arrival. Requested a refund as this was for a Christmas present and have repeatedly been met with automated messages that do not address the problem at all. Would never order from this company again, worst customer service I have ever experienced.