Stay away from Ezcosplay, they’re just trying to upsell you
I contacted Ezcosplay four separate times regarding sizing for costumes I wanted to purchase. Each time, I provided my exact measurements and clearly asked for a recommendation between standard sizes, not a custom size. Despite this, the responses I received were copy-paste suggestions for custom sizing, often only a few words long, completely ignoring my actual question. Every time I reached out, I hoped for guidance, but instead I was met with laziness and an attempt to push me to spend more. I had found cosplays on their site that I genuinely wanted, some even perfect for matching with my sister at conventions, but their complete lack of care and unwillingness to provide proper guidance left me unable to make any purchases. It was frustrating, disappointing, and honestly, demoralizing I felt like my time, money, and enthusiasm didn’t matter to them at all. Overall, it is clear that they are not interested in their customers, only in upselling, and this approach ruined what could have been an exciting experience. I will purchase from different stores. Stay away from Ezcosplay.