Product fine - company non responsive
Revised again - finally received response. Revised review, one star - still no response!!!!!! Product - fine. But I am an affiliate for this brand which means I help promote my use of the product and I earn a fee for purchases made from my link. It's how so many things work. BUT I HAVE NOT RECEIVED A PAYOUT IN A MONTH - they are marked as FAILED in my Social Snowball portal and the company that handles the program says that Lhanel does not have enough funds in the payout account to pay my affiliate fees. I have contacted CS multiple times through email, facebook, instagram and zero response. I still think my Rock Stepper is a great tool and I use it almost daily, but I refuse to let this company profit off of me regularly and not pay me the small fee I signed up for. They owe me a good chunk of change at this point, and I just want them to uphold their side of the contract.