ZERO STARS! Scammers!!!
WARNING! This company is a complete joke with non-existent customer service. I’m out almost $600. I had to reschedule a reservation after an urgent medical issue. They gave me a code for an “eCredit”, supposedly good for a year. Yeah right. Good luck finding anywhere to redeem this credit under payments as they claimed I would be able to. There is NO option for that. Their “24/7” customer support goes to India where nobody can help you. They finally admitted they’re just an “answering service.” After months of calls, emails and complaints, I’ve gotten nowhere. I’ve reported them to the BBB and I will only book directly with hotels from now on!