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Jason

美国

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FOCO

All they do is lie

All they do is lie. I pre-ordered a christmas ornament that said it would ship no later than 12/15. Once 12/15 passed, it changed to 12/22. Once 12/22 passed, they told me it’d ship today, 12/24. Nothing. This company might actually have the worst customer service I have ever experienced. Never pre-order anything from them. Probably shouldn’t order anything in general from them. They just lie about your order status. I’m not sure the christmas ornament I ordered will ever arrive at this point. Then they just gaslight you. Their instagram account, their email address. Just an awful company. It feels like they genuinely stole my money.

2025-12-24