Great customer service; haven't received products yet though
I will say, the quality of the items CAN STILL BE BAD. I doubt it since I've only seen plenty of positives, but the customer service is incredibly good. I had a big order and I was able to stay in the know of my outfits process at all times. I emailed several times and all times they gave me very clear updates on my products and even gave me ETAs on completions since my outfits arriving on-time in a short-window was extremely important to me. They even shared the faults of which outfit was holding up my order and offered to refund/cancel parts of my order if it meant my completed outfits would arrive on time.