Do not buy from the company as they are…
Do not buy from the company as they are a fraud. My order was loss which was a 4D mask with the neck and chest. Plus an order of JOVS EMS short. They will not take ownership for it even tho I paid for insurance offering me 70% which means I would have to loose $300.00. Stay away from this company. Dear Victor, Thank you for bringing this matter to our attention. We are very sorry, but we are unable to provide a full refund. The loss of the package is a loss for both of us A 70% refund is the maximum amount we can apply for for you. You can also choose to receive a free replacement package, so your order still has a one-year warranty period Once again, we apologize for any disappointment or inconvenience. We appreciate your understanding and hope to continue serving you in the future. Best regards, JOVS Customer Service