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Claire

英国

2 评价
2 被浏览
1 有帮助

2 条评价

Belovejewel

Avoid at all costs.

Have sent several emails AGAIN after being told “Olivia” would deal with it personally. Starting to think Olivia doesn’t exist. Just like my order because it’s been 3 weeks and heard absolutely NOTHING. Never going to receive a refund because they can’t even reply to an email with any sort of tracking or updates. Not even send a courtesy email back. So rude.

2026-01-03有帮助 1
Belovejewel

Poor customer service!

Have sent several emails to find out where my order is. Ordered 2 weeks before Christmas and have not had a reply back or any update what so ever! I’m gutted because I had high hopes. Really hope my item turns up at some point because I can’t imagine I will ever receive a refund if it doesn’t, seeing as I can’t even get through to anyone to see where my order is.

2025-12-30