Can’t Complain too much- Overall happy
1st - 5 stars order received less than 10 days from order date 2nd - 5 Stars you get exactly what you order per website instructions on ordering 3rd - 3 Stars company responsive initially. Might be AI, might not. In think I had both. Had questions regarding order when placed, AI or “person” said “production” would confirm order before filling, and would be able to make changes, if need be, at that time. Apparently cannot cancel or change order once placed, but can change pre production when “production” contacts to confirm measurements. I was not contacted, so I could not either get confirmation or change my order. Luckily, my measurements worked out due to the “+/- 1”” warning. Otherwise I would have been screwed. My order was +1”, which worked out almost perfect. So beware 4th - 4 stars. Quality. It is what it is. Decent quality material, but tarp was out of square by 1/2”, only was issue because I should have ordered 1” bigger, and since out of square was a challenge to mount the way I needed. I realized my mistake after I placed order, and back to #3, I was expecting confirmation call from preproduction as my email contact said I would receive and could make chnges then. Again no call, received order 10 days after order. 5th and lastly, I will use this company gain for sure. Know that I know how to work through the order process and what to expect