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Robert

美国

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MidwayUSA

Midway USA is not what they profess to be!

Midway USA is a scam. I recently purchased a high end thermal monocular that was advertised as only having cosmetic defects. Instead, the camera had a fatal flaw- the batteries would not hold a charge. I exchanged the unit, and had the exact same problem with the second unit. Obviously Midway does no quality control. They also do not stand behind what they say. I was told by Customer Service that I would be receiving a new unit, but I just got a call saying the only thing they could do is ship me a replacement battery. This is a hermetically sealed unit that is submersible, so suggesting the battery could be replaced by the customer in the field is ridiculous. Mr. Potterfield, your company does not live up to your feel good family national commercial that you present on TV. This is both my first, and my last, purchase from Midway USA.

2026-01-03