Excellent Customer Service!
We purchased bikes for our kids and had the bikes shipped to where we were celebrating and needed to purchase a bike rack to get them home. We were in a time crunch to get it before heading home. The customer service agent, Evelyn, I think, went above and beyond and let the warehouse know that our order needed to ship out that day, December 26th, for us to get it in time. So appreciated the excellent customer service and compassion. And we got the rack in time to test it out and get our kids new bikes home safely!