25home Furniuture , excellent merchandise, top quality and a sales team makes the customer a top priority
I had been lookig for a love chair for almost six months before I was lucky to find 25home Furniture. Just when I thought Ihad found the love seat I wanted with companies I was looking at prior to my 25home purchase,I would check the reviews from customers, and most were unhappy with the merchansdise they bought. However this was not the case with 25home. My heart rose when I came acros the exact love seat I wanted the perfet ivory color as well , in addition a huge ottoman that I could purchase to match the love seat. Better yet, when I looked at the 25home reviews , there was nothing but great compliments on the merchansdise, customers felt quailty of furniture was excellent and the customers interactions with the sales team was outstanding. I knew I was at the end of my furniture journey and was so happy. Ordering the love seat and ottaman was super easy. I had the pleasure to talk to Joannee who is ranking member of the excellent sales team. She assured me when the chair woul delivered and what I needed to do to arrange the delivery which was a simple call to the warehouse to provide my home address, what dates were good the layout the entry way into the building so the delivery could go as smooth as possible. I had ability to upgrade my delivery so the delivery men would bring the furniture to my apt and install it , for a slight fee at best. In fact when they delivered the whole processs from start to finish was only ten mins. In addition ,the unique structure of how the chair was manfactured was pulling a lever or two to open chair up and make it secure and it was done. For me that was golden, I am by no means a person that can puty anything together, it would have taken me forever to figure it out. Just a last note before I close , after speaking with Joanne that chair was coming in a week , the factory called and said there would be a slight delay about three weeks. Naturally I was very upset, you see my family was coming to visit me and I needed the chair desperately. I called Joanne immediately and told her what was going on and she said to give her a day and she would somemake some calls and see what could be done. The very next day she called me and told I would be receiving the furniture as planned. Joanne took that extra step/care to make the call and keep her promise. That showed to me that not only was she a deicated and trusted employee to her company,but she cared about me, the customer and how often these days does that happen to anyone? Well I will answer for you and say its extremely rare, and this is why you should buy your bedroom or living room furniutre or whatever your needs are with 25home Furniture. If I give them ten stars I would. Many thanks and appreciation to Joanne who was awesome and made spending my money a pleasure and a good feeling, smile.