30% refund is a disgrace
I ordered a gift through this scamming website for a friend for Christmas, when it arrived I opened it to find it looked nothing like the original photo I sent. I asked for a refund, however, as they’re unable to understand English, they asked me to send in the photos of the problem despite having done so twice already. When they finally vowed the photos, they could only offer and 30% refund due to ‘material costs’ and ‘shipping fees’ (despite me paying the shipping fee). They are unorganised, a waste of time and money and are extremely disloyal too their customers. DO NOT ORDER FROM THIS COMPANY!