Lifelong customer due to outstanding customer service
I purchased two of the Havie lamps. Both are beautiful and really add depth to the rooms they are in. Shortly after delivery, one of them developed an issue where I could noticeably hear it. I reached out to Havie customer support and was assisted by Isabelle. She was incredibly kind and helpful, and she ultimately sent me a replacement unit. In an era where good customer service seems nonexistent, Isabelle was a breath of fresh air. I didn't even expect to hear back, and she not only met by expectations, but far exceeded them. Because of Isabelle, I will continue to purchase products from Havie. The lamps are still working great!