Follow up to review on 1/8
This is a follow up to my review from 1/8/26. After I left the bad review, I received a call (which I missed) The message said they would like to discuss how to rectify the situation. Upon calling back, I spoke with a customer service rep that said “ sorry, we still can’t change the ecard to a credit card return.” I am perplexed why they would call to make it right and then not make it right! Infuriating! Please don’t waste your money on this company! Update 1/16- I was offered a coupon for 30 percent off an item (instead of giving me my money back as they should have. I’m pretty sure their company has enough $ for a $75 refund) Response to latest : I did NOT choose a refund method. It was chosen for me by your company!