False advertising …
I have tried many over-the-counter medications, including Benadryl, for my insomnia. When I searched for how to obtain sleeping medications, I came across a large advertisement stating, “If you need sleeping meds like Ambien or Lunesta, make an appointment with one of our providers." So, I did just that. They took my insurance information, and a few hours later, I saw a doctor who prescribed me Benadryl like antihistamine. When I asked why I wasn't prescribed a sleep med, customer service explained that they don't prescribe any medication for new patients. This feels like a misleading advertisement designed to trap customers, only to deny them the medications they advertisede.