Disappointing bait and switch
Disappointing experience and felt like a bait-and-switch. I used their website quote tool to price my document translation, placed the order, and then was contacted afterwards and asked to pay more due to a price change. They advised cancellation was an option, so I requested to cancel straight away. Instead of processing it, they stalled and kept offering “discounts” against the increased price. After multiple follow-ups from me, they stopped responding entirely. I ended up using another translation service who delivered with no issues. I wouldn’t recommend based on the lack of transparency and communication.