11/10 Customer Service
Where do I start? First of my customers loved the chocolates! But what stood out to me is the incredible customer service. I live in the US, I’ve never delivered anything to overseas. The FedEx couldn’t manage to deliver the first packages, and then my order went bad. Zchocoate credited my entire order back to me so I could try sending again. They emailed me back and forth trying to ensure FedEx got to the location. Never in my life has a company made such an effort to ensure good customer service. I could not recommend this company enough-even more than my local ones in Chicago.
