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Danette Sheehan

美国

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Go Configure

Bowflex nightmare

We have a new treadmill that we bought in August2025. Within in 2 months the motor burnt up so we contacted the manufacture warranty department. So now 2 months later go configure has canceled twice and just didn’t show up yesterday after waiting 4 hours l called them and the manager stated she disjnt know where the repair person was and had not heard from him. I was told I would be contracted and rescheduled. No thank you ! Horrible horrible customer service… Bowflex do better. We will not be purchasing another product by Bowflex. Also if anyone needs a motor that no one can put into my treadmill let me know! Guess we will wait until the manufacture warranty expires and use our extended warranty…

2026-01-14