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John Stannard

英国

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Blackview

Faulty new Blackview Fort 2 phone…

I purchased a Blackview Fort 2 phone for my disabled wife, she no longer has use of her hands. The device was purchased as a Christmas present, and it never even turned on, it was faulty! I've called Blackview on several occasions for them to only return one call! They offered to exchange or fix the device, which shouldn't be needed in a new handset!!! I have called them and emailed them on several occasions, and no response! My poor wife still does not have a Christmas present and they are completely ignoring me!!! Avoid at all costs, I feel ripped off!! Can't believe they told me to try and fix it, I'm a pensioner, it was supposed to be new!!!! Poor effort!!!

2026-01-18有帮助 4