I wish there was a way to give negative…
I wish there was a way to give negative stars. I received my order 12.01.25, and the jumpsuits sizing is completely different than what was shown online. The bodysuit was more yellow than nude and the neckline looked like it was cut with bad scissors.I started my return request 12.02.25 within the 7day return window. They requested photos, so I sent the one of the bodysuit. They replied that they needed photos of the jumpsuits not fitting. The red L jumpsuit wouldn’t even stay up over my chest, but sent photos of them barely covering (I hadn’t even walked in it). I explained that the black medium jumpsuit wouldn’t even fit up over my hips and zip, and felt that it would be inappropriate to send a photo of that, but looking at the red large, they could see it fit snug around that area. They emailed back that their supplier requires photos, and I needed to send photos of all items to be returned. Begrudgingly, I took a front photo only of the black medium jumpsuit (with my top on to cover myself) which showed that the jumpsuit doesn’t go up over my hips let alone zip. I also advised that I wasn’t sending a photo of my backside exposed to show that it doesn’t zip. I have never heard of these strict return policies. I then searched BBB., and there are overwhelming complaints of the same issues, and the fact that they don’t issue a full refund, if any at all. There are complaints that they are a scam, which I agree with. $142.64 is the order (3items) total amount After discounts and shipping. They were avoiding to approve my return and offered $16! I opened a dispute w my CC and was told that I needed to ship it to the following address: 200000 SHANGHAIPujiang TownMinhang DistrictBuilding A,Room 302, NO. 399 Hengnan Road, That's right, I had to spend $75 to ship it back to China! I attached photos of my USPS receipt with the tracking number, qr code, etc. Then I get a dispute update that the CC sided with the seller due to "proof of return was invalid". I looked up the tracking, and see that it is going through customs in China...hasn't been delivered yet! I opened an appeal on the dispute result. I'm more less wanting to warn others. I also would like to see this company no longer in operations. I also went on their FB page to write my experience, and they removed my comments, and am no longer able to comment on their page!!!!!
