ENEnjoybot★★★★★
The service is lacking, $10k disappointment
The service is lacking, the batteries are not doing well in a series hook up. Just not what I expected when I spent $10,000.00 with a company to review them.
I would probably not buy in the future unless there are some definite improvements made in the service and quality of the product.
If using singular batteries, they work fine, in a series? NOT SO MUCH. Parallel, work good.
Do not buy for 72v unless you're using a 72v battery. Just doesn't have the go for the 36v option when going into a series of the 12v batteries
2026-05-17已认证
ENEnjoybot★★★★★
We are trying to test their batteries…
We are trying to test their batteries to have them in our retail establishment and put them in customer's older carts. I totally expect that I should be able to balance these batteries and put them in service. However, I have 1 battery in a 2 pack that doesn't show up on the blue tooth. I suspect the app is not installed on the battery. This is a major problem when you need specific set ups for specific situations. Really it's a black eye and now I am going to have to wait until overnight for them to answer the question and take care of the situation so we can actually test the battery. This is really sad. When you spend $6000 in batteries with them to do independent tests, this is not starting out well for Enjoybot. Too bad, we had hoped that this would be a good entry level battery for their product and ended up with an unusable product. The battery did take a charge, however, we don't know if it's truly charged or just sent a message to the charger that it's charged.
2026-01-23已认证
ENEnjoybot★★★★★
I should have a received a phone call…
I should have a received a phone call with the amount of money I spent. Your instructions are OK, but the actual ability to speak to a person really makes me wonder. When I do review the different configurations I ordered, I am doing it on YouTube and will share. Your ability to answer and communicate questions already has you down 4 out of 10 seeing communication is the most important.
2026-01-21已认证
