Scam
-they are not accredited by the Better Business Bureau.(BBB) -they use a @gmail.com for their email address -fake address for Maryland USA (empty field/UPS Store) -they are supposedly located in Maryland USA but they don't have a toll free phone number for North America -most of the travel agents have a heavy accent but western names (one of them had the name of a vampire) -they pressure you into paying more than what you had initially agreed to pay for (they bombard you with multiple phone calls within a very short lapse of time) and they create a false sense of urgency: you must give them an answer quickly or the price of your ticket might increase again. I was told that my airfare was more expensive because the airline company had supposedly forgotten to book my return flight..... -they act like they are defending your best interest ( eg " i talked to my manager and he agreed to send you your e-ticket in one hour", i never got the e-ticket). -take your time before agreeing to anything whether it's over the phone or by email and before giving them your credit card number. If needed, block your credit card and stop answering their calls and take some time to think about it. Be smart. -they don't send you the new invoice nor the new receipt with the new price that you will be paying. Even if you ask for them. -they don't send you your e-ticket. -they don't answer your emails. -they have a ready-made answer to all of your arguments. -they keep on telling you that the refund has been issued or will be issued today, tomorrow, in 7 days, in 30 days, in 90 days...(you get the picture). They tell you that it can take up to 90 days for the refund to show up on your bank statement. Be careful because most banks give you 90 to 115 days to report the scam and refund you the money that was stolen from you. Act quickly or you'll lose your money. -they don't refund the ticket as promised -It's very hard to get real answers, you are either told that Accounting is closed or that the person you should talk to is not in the office or busy serving another customer or they transfer you to what seems to be a call centre (not located in North America) or they say they will get back to you but they never do or they ask you to call back in a couple of hours or they hang up on you or they tell you that they are new on the job and therefore don't know how to answer you. -Beware, you end up paying a lot of money on long distance calls. -they mislead you yet talk to you in a very professional, very polite and very submissive way and they all have the same modus operandi. It's a well oiled machine. -saving a little bit of money is definitely not worth the trouble. Don't do business with them: plus come to think of it, the deal is too good to be true. Right? Again, be smart. PLEASE get your ticket directly from an airline company or from an established travel agency and save yourself a lot of future headaches.