I tried to get my military discount
I tried to get my military discount, but that wasn't applied at the checkout, even after confirming with ID.me 3 times. Then I contacted customer support and had to confirm all my information with the stupid AI chat bot, AND AGAIN with the representative that talked with me (Carla). I downloaded the transcript if you want that information. Finally, Carla stopped responding to me for 15+ minutes, so I have no resolution. At this point, I think I should get twice the military discount, due to my experience with this service.